Privacy Policy & Cookie Information

My Auction House
Email: info@myauctionhouse.co.uk

Last updated: 11.02.26

1. Introduction

My Auction House is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website.

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are

My Auction House is the data controller responsible for your personal data.

If you have any questions regarding this policy or how we handle your data, please contact:

info@myauctionhouse.co.uk

3. What Information We Collect

We may collect and process the following information:

  • Full name
  • Contact information including email address
  • Telephone number (if provided)
  • Business information (if relevant)
  • Website usage data (via cookies and analytics tools)
  • Any other information you voluntarily provide to us

We only collect information that is necessary for legitimate business purposes.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Provide services or information you request
  • Improve our products and services
  • Maintain internal records
  • Send relevant communications (where consent has been given)
  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data.

5. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on:

  • Consent (where you have opted in)
  • Contract (where processing is necessary to fulfil a service)
  • Legitimate interests (to operate and improve our business)
  • Legal obligation (where required by law)

6. Data Security

We are committed to ensuring that your information is secure.

We have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online and prevent unauthorised access, disclosure or misuse.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

8. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to processing
  • Restrict processing
  • Request data portability

To exercise any of these rights, please contact:

info@myauctionhouse.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

9. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies.

10. Website Images

This website may contain images taken within the public domain or used under appropriate licence.

If you believe any image has been used inappropriately, please contact:

info@myauctionhouse.co.uk

Cookie Policy

What Are Cookies?

Cookies are small files placed on your device when you visit a website. They help websites function properly and improve user experience.

How We Use Cookies

We may use cookies to:

  • Analyse website traffic
  • Monitor which pages are visited
  • Improve website performance
  • Enhance user experience

We only use this information for statistical and website improvement purposes.

We do not use cookies to access your computer or personal files.

Types of Cookies We May Use

  • Essential Cookies – Required for website functionality
  • Analytics Cookies – Help us understand how visitors use our site
  • Functional Cookies – Remember preferences where applicable

Managing Cookies

You can accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can modify your settings to decline them if preferred.

Please note that disabling cookies may affect website functionality.

Copyright Notice

All content on this website, including text, branding and design elements, is the property of My Auction House unless otherwise stated.

Images used on this website are either owned, licensed, or sourced from public domain resources.

No reproduction of any content or images is permitted without written permission from My Auction House.